TurboTax and H&R Block customers are reportedly struggling to get their stimulus checks for the second time in three months.
Dozens of people who filed tax returns through the two companies have had their $1,400 coronavirus relief payments sent to the wrong bank accounts, according to CNBC.
Many customers told the network that their money was dropped in pass-through accounts the tax preparers set up for them in the past — the exact same glitch that plagued 13 million taxpayers when the feds distributed $600 checks in January.
After working with the Internal Revenue Service to fix the problem two months ago, both TurboTax and H&R Block reportedly assured customers that their third stimulus checks would land in the right place.
“We are working closely with the IRS, and we’ve confirmed that the IRS has accurate bank account information for all TurboTax customers,” TurboTax said last week as the feds started rolling out the payments.
But several customers complained on Twitter that their checks had nevertheless gone to incorrect accounts once again even though they’d tried to update their banking information.
If the latest glitch is similar to January’s, the IRS directed the funds to temporary accounts that were set up to receive the customers’ tax refunds. Some taxpayers also told CNBC that their checks went to accounts they used to use but had previously closed.
“I updated my bank info for the second check, as requested,” tweeted one irate TurboTax customer named Kara. “You even sent me a nice little email telling me not to worry, you sent my updated bank info to the IRS for this 3rd one. This is the most toxic relationship I’ve had.”
H&R Block users told CNBC that their checks were incorrectly deposited onto Emerald Cards, prepaid debit cards that customers can use to receive their tax refunds.
The company said on Tuesday that all stimulus payments headed to Emerald Cards had been processed, adding that it worked with the IRS “to ensure a smoother process for our clients” following January’s snafu.
Neither TurboTax nor H&R Block immediately responded to requests for comment Thursday. But both firms told CNBC that the bank account glitch was only affecting a small number of customers this time around.
Those affected may have to wait a bit longer to receive the money. The IRS told CNBC that any payments sent to closed bank accounts would be reissued within two weeks.
The tax agency believes “the volume of payments going to closed accounts will be significantly less than any previous round of Economic Impact Payments,” an IRS spokesperson told the network.
The agency didn’t immediately respond to The Post’s request for comment.