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Why curiosity may be our most useful social attribute in a digital world

byNancy Martin, Ph.D.
September 20, 2026
in Health
Reading Time: 6min read
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Why curiosity may be our most useful social attribute in a digital world
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Think about a driver cutting you off in traffic, a coworker walking past without saying hello or a friend who does not return your text. Within seconds, your brain has already written a story. Maybe the driver was reckless. Maybe your coworker was upset with you. Maybe your friend no longer values the relationship. Sometimes those interpretations are accurate and sometimes we do not have enough information to know the truth.

Most of us like to believe we make decisions based on facts, logic and careful thought. We want to believe we evaluate people fairly and gather enough information before forming opinions. Yet our brains rely on mental shortcuts long before conscious reasoning begins. These shortcuts help us process an overwhelming amount of information, but they can also shape our perceptions when we are unaware of it.

Implicit bias

One explanation for these automatic judgments is implicit bias.

Implicit bias refers to unconscious attitudes, stereotypes or associations that can influence how we perceive and respond to people, situations and information. Unlike explicit bias, which involves conscious beliefs or opinions, implicit bias operates quietly within us without our awareness.

We can genuinely value fairness and inclusion while still making automatic judgments influenced by our experiences, upbringing, culture and the messages we encounter throughout our lives. The presence of implicit bias does not necessarily make someone a bad person, but it does make us human. What matters is whether we are willing to recognize that these patterns exist and examine how they may influence our decisions.

Our minds are built to fill the gaps

The human brain is remarkable as well as efficient. Rather than carefully analyzing every piece of information we encounter, our minds organize experiences into patterns. Psychologists refer to these mental frameworks as schemas. They help us recognize familiar situations, make decisions and navigate daily life without becoming mentally overwhelmed.

The challenge is that these shortcuts can lead us to conclusions before we have enough information. We might assume a quiet coworker is unfriendly when they are simply overwhelmed. We may interpret a delayed text as disinterest when the other person is dealing with an unexpected emergency. We can also form opinions based on someone’s profession, appearance, age or background before ever having a meaningful conversation with them. These assumptions can happen quickly, without conscious intent and can make us feel certain, although that does not make them accurate.

Social competence requires more than good intentions

Social competence can be described as the ability to interact effectively with others in a variety of situations. It involves communication, emotional intelligence, empathy, self-awareness, adaptability and an understanding of social context.

It is also more than being friendly or outgoing. Social competence requires us to recognize that every person brings experiences, perspectives and challenges to an interaction that we may not see.

Implicit bias can interfere with that process. When unconscious assumptions influence how we interpret another person’s words, actions or intentions, empathy becomes more difficult. We may believe we are evaluating a situation fairly while filtering it through our own experiences and expectations.

Developing social competence does not mean eliminating every bias, as that would be unrealistic. It means becoming aware enough to pause, ask questions and consider whether our initial interpretation tells the whole story.

Living in a digital world shapes our thinking more than we realize

Our understanding of many things is no longer shaped solely by family, schools and personal experiences. Much of what we encounter now comes through our screens.

Social media platforms, search engines and recommendation algorithms provide content based on our interests and previous behaviors. While this is convenient, it can also repeatedly expose us to similar viewpoints and reinforce beliefs we already hold. Over time, familiar ideas are more visible while different perspectives are not.

Photo by New York Said on Unsplash

Digital literacy is not only knowing how to use technology, but also knowing how to question the information technology places in front of us.

  1. Who created this content?
  2. What evidence supports the claims?
  3. What perspectives might be missing?
  4. Could there be another explanation?

These questions slow our thinking and move us from automatic reaction toward thoughtful evaluation.

Every headline we read, video we watch and conversation we have has the potential to reinforce or challenge what we already believe. Understanding that influence is another part of recognizing our own implicit bias.

Awareness is the first step toward growth

None of us can completely eliminate bias since our experiences will always influence how we interpret and understand the world around us. That means our goal is not to achieve perfect objectivity, but rather to embrace greater awareness of when our assumptions may be shaping our conclusions.

One way to begin is by asking ourselves:

  1. Why did I react so quickly?
  2. What assumptions am I making?
  3. What experiences shaped this perspective?
  4. What evidence supports my conclusion?
  5. Is there another explanation I have not yet considered?

These questions do not guarantee objectivity, yet they do encourage something perhaps more useful: intellectual humility.

Learning requires us to recognize that we may not have the complete picture. That principle applies not only to classrooms and academic settings, but also to how we understand other people and the world around us.

Choosing curiosity over certainty

Information moves quite fast these days. Headlines spread within minutes and opinions are shared before facts are verified. In that environment, certainty can be easier to express than curiosity. Perhaps one of the most valuable skills we can develop is the willingness to slow down.

Curiosity encourages us to ask questions before reaching conclusions. It allows us to consider perspectives different from our own without immediately dismissing them. Most importantly, it reminds us that every person we encounter has experiences we cannot fully see.

Implicit bias and social competence are closely connected. The more aware we are of our own assumptions, the better equipped we are to communicate effectively, evaluate information critically and build meaningful relationships.

Every person we encounter carries experiences we cannot see, assumptions we cannot immediately recognize and a story we do not fully know. The same is true of ourselves. Maybe the greatest act of social competence is not believing we have eliminated our biases, but remaining willing to examine them.

Living in a world full of instant opinions and endless information, curiosity may be one of the most powerful forms of wisdom we can practice.

Featured image by Gerd Altman / Geralt on Pixabay

Edited by James Sutton

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Tags: digital lifemental healthsocial media
Nancy Martin, Ph.D.

Nancy Martin, Ph.D.

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